Gold: $1.60/g Silver: $0.02/g Platinum: $0.67/g Palladium: $0.50/g Gold: $1.60/g Silver: $0.02/g Platinum: $0.67/g Palladium: $0.50/g

Frequently Asked Questions (FAQ)

At Custom Karat, we believe transparency builds trust. Below you'll find answers to the most common questions about our custom jewelry process, materials, shipping, returns, and more. If you need further assistance, our team is always here to help guide you.

Custom Jewelry & Design Process

Can I customize any jewelry design?
Yes. At Custom Karat, almost every design can be customized. You can modify metal type, stone selection, size, setting style, finish, and engraving—or create a completely new design from scratch based on your idea or inspiration.
How does the custom jewelry process work?
Our process is simple and transparent: Share your design idea or choose an existing style Discuss details with our design experts, Receive a CAD (Computer-Aided Design) preview, Approve your final design, We begin handcrafted production, Quality inspection & secure delivery, Every step is designed to ensure your vision is accurately brought to life.
Will I see a preview before production?
Yes. We provide a detailed CAD design before manufacturing begins. You can review the design, request changes, and approve it before we proceed.
Can I send my own design or inspiration?
Absolutely. You can share sketches, Pinterest images, reference photos, or even a rough idea. Our team will help transform it into a fully crafted jewelry design.

Materials & Quality

What metals do you offer?
We offer premium metals including: 10K Gold, 14K Gold, 18K Gold, White Gold, Yellow Gold, Rose Gold, Platinum, Sterling Silver.
What stones can I choose from?
You can choose from a wide selection of premium stones: Lab-Grown Diamonds, Natural Diamonds, Moissanite, Sapphires, Emeralds, Rubies, Black Diamonds, Colored Gemstones, Birthstones.
Are lab-grown diamonds real?
Yes. Lab-grown diamonds are chemically and visually identical to natural diamonds. The only difference is origin—they are created in controlled environments rather than mined.

Orders, Production & Shipping

How long does production take?
Production time depends on design complexity, but most custom jewelry pieces take approximately 2–4 weeks after CAD approval.
Do you ship internationally?
Yes, we offer secure international shipping with full tracking and insurance for peace of mind.
Is my order insured during shipping?
Yes. Every Custom Karat order is fully insured during transit to ensure safe delivery.
Jewelry FAQs

Get In Touch

Mumbai, India