Terms & Conditions

Last Updated: June 2026

Welcome to Custom Karat. These Terms & Conditions govern your access to and use of the Custom Karat website, products, services, and related content. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our website or purchasing products.

1. Acceptance of Terms

By accessing, browsing, or using the Custom Karat website, you acknowledge that you have read, understood, and agree to comply with these Terms & Conditions, our Privacy Policy, Shipping Policy, and any other policies published on our website.

If you do not agree with these terms, please refrain from using our website and services.

2. About Custom Karat

Custom Karat is a custom jewelry brand specializing in:

• Custom Engagement Rings
• Lab-Grown Diamond Jewelry
• Moissanite Jewelry
• Personalized Jewelry
• Custom Necklaces
• Custom Pendants
• Hip Hop Jewelry
• Fine Jewelry Customization

We provide customers with the ability to customize existing designs or request completely custom jewelry creations based on their ideas, sketches, reference images, or specifications.

Many of our jewelry pieces are manufactured and shipped from India to customers in the United States and other supported markets.

3. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or the age of majority in your jurisdiction.
• You have the legal authority to enter into binding agreements.
• The information you provide is accurate and complete.

4. Product Information

We strive to present accurate product descriptions, images, specifications, and pricing.

However, due to the handcrafted and customizable nature of jewelry:

• Product images are for illustrative purposes.
• Actual products may vary slightly from digital renderings, CAD images, or photographs.
• Color variations may occur due to screen settings and lighting conditions.
• Gemstones and diamonds may display natural variations.

These variations do not constitute defects.

5. Custom Jewelry Orders

Custom jewelry orders include:

• Personalized products
• Engraved jewelry
• Modified designs
• CAD-based projects
• Customer-submitted designs
• Made-to-order jewelry

Once a custom order enters production, modifications may no longer be possible.

Customers are responsible for reviewing all design approvals, specifications, sizing information, and customization details before granting final approval.

Custom Karat is not responsible for errors approved by the customer during the design review process.

6. Design Submission & Intellectual Property

Customers may submit:

• Sketches
• Drawings
• Images
• Design references
• Logos
• Personal concepts

By submitting design materials, you confirm that:

• You own the rights to the submitted content, or
• You have permission to use the submitted content.

Custom Karat is not liable for intellectual property disputes arising from customer-submitted designs.

We reserve the right to refuse any design request that may infringe on copyrights, trademarks, patents, or other intellectual property rights.

7. Pricing & Payments

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices may change without prior notice.

Accepted payment methods may include:

• Credit Cards
• Debit Cards
• PayPal
• Financing options (if available)
• Other approved payment methods

Orders are processed only after successful payment authorization.

8. Order Acceptance

Receipt of an order confirmation does not guarantee acceptance of your order.

Custom Karat reserves the right to:

• Refuse any order
• Cancel orders due to pricing errors
• Decline suspicious transactions
• Refuse orders that violate applicable laws or regulations

If an order is canceled after payment has been received, an appropriate refund will be processed.

9. Production Timelines

Production timelines vary depending on:

• Product category
• Design complexity
• Customization requirements
• Stone availability
• Customer approvals

Estimated timelines provided on the website are approximate and should not be considered guaranteed delivery dates.

10. Shipping & Delivery

Shipping timelines and delivery estimates are governed by our Shipping Policy.

Customers acknowledge that international shipments from India to the United States may occasionally experience delays due to:

• Customs processing
• Carrier disruptions
• Weather conditions
• Public holidays
• Regulatory requirements

Custom Karat is not responsible for delays caused by third-party carriers or customs authorities.

11. Customs Duties & Taxes

For international shipments, customers may be responsible for:

• Import duties
• Customs fees
• Local taxes
• Government-imposed charges

These charges are determined by the destination country’s authorities and are the responsibility of the customer unless otherwise stated.

12. Product Availability

All products are subject to availability.

In rare situations, materials, gemstones, or components may become unavailable after an order is placed.

If this occurs, we may:

• Offer a suitable alternative
• Modify the order with customer approval
• Cancel the order and issue an appropriate refund

13. Ring Size & Measurement Responsibility

Customers are responsible for providing accurate sizing information.

Custom Karat is not responsible for incorrect sizing submitted during the ordering process.

We strongly recommend confirming ring sizes before placing an order.

14. Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our Return & Refund Policy.

Due to the personalized nature of many products:

• Customized items may not qualify for return.
• Personalized products may not qualify for cancellation after production begins.
• Approved custom designs may be non-refundable.

Please review our Return Policy for complete details.

15. Warranty Disclaimer

Custom Karat strives to deliver high-quality jewelry crafted with premium materials.

Except where required by law, products are provided on an “as-is” basis without warranties beyond those explicitly stated on the website.

Normal wear and tear, accidental damage, misuse, improper care, and unauthorized modifications are not covered.

16. Limitation of Liability

To the maximum extent permitted by law, Custom Karat shall not be liable for:

• Indirect damages
• Consequential damages
• Incidental damages
• Lost profits
• Emotional distress
• Business interruption

arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

17. Website Use

You agree not to:

• Violate any applicable laws
• Upload harmful software or malicious code
• Interfere with website operations
• Attempt unauthorized access to systems
• Use the website for fraudulent activities

Violation of these terms may result in account suspension or legal action.

18. Intellectual Property

All website content, including but not limited to:

• Logos
• Branding
• Images
• Product descriptions
• Graphics
• Videos
• Website design
• Written content

is owned by or licensed to Custom Karat and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

19. Third-Party Links

Our website may contain links to third-party websites.

Custom Karat does not control or endorse third-party content and is not responsible for the practices, policies, or content of external websites.

20. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and use personal information.

21. Force Majeure

Custom Karat shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including:

• Natural disasters
• Pandemics
• Government restrictions
• Labor disputes
• Transportation disruptions
• Internet outages
• Supply chain interruptions

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws governing the operation of Custom Karat.

Any disputes arising from these terms shall be subject to the jurisdiction of the appropriate courts as permitted by law.

23. Changes to Terms

Custom Karat reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective upon publication on this page.

Customers are encouraged to review these terms periodically.

24. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

Custom Karat

Email: support@customkarat.com

Phone: +918286645003

Website: https://customkarat.com/

Acknowledgment

By accessing our website, creating an account, submitting a design request, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.